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IT Support Technician - Kalispell (KALISPELL, MT)

compensation: $20 to $27/hour DOE plus benefits/retirement
employment type: full-time

Position Summary:

Resolve customer IT issues, maintain customer IT documentation and provide customer service to end users seeking IT support.  

Job Status: Full Time

Employee Type: Hourly

Pay: $20-$27hr DOE 

Learn about First Call

Benefits:

  • Office and work from home flexibility
  • Rich medical/dental with a Health Savings Account option.
  • Paid Vacation, Sick and Holiday time
  • Retirement: 401k with 4% match and discretionary profit sharing.
  • Certification assistance & continuing education benefits
  • Cell phone reimbursement
  • Paid parking
  • Kitchen, pool table, snacks and bean juice/wakey wakey/cupped lightning (coffee)
  • Personal IT purchasing employee discount
  • Team bonding events
  • Work-life balance\flexibility
  • General Work Schedule: 8am-5pm M-F

Travel/License Required: Yes,

Work Schedule: 8am-5pm Monday-Friday

Position Roles & Responsibilities:

  • IT issue resolution
  • IT documentation maintenance
  • Ticket quality assurance
  • Working with IT Team to improve overall IT results for clients
  • After hours emergency support via the on-call rotation 

Resource Profile:

  • Problem solver
  • Positive attitude
  • Ability to work under pressure
  • Attention to detail
  • Customer service
  • Quality assurance
  • Professional appearance and approach to work
  • Technical Skills:
    • Desktop operating system
    • Workstation peripherals
    • Server operating system
    • Networking
    • Overall troubleshooting   


Please apply online with First Call Computer Solutions at: https://first-call.hiringthing.com/job/318530/it-support-technician-kalispell?s=cl
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7383789266

posted:

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